FAQ

How are you?

Thank you, we’re fine. 🙂

Where can I find an audiologist?

Audiologists who are able to make proper ear impressions can be found all over the world in places specializing in selling hearing aids. Just find reputable place and arrange appointment. Be sure to take our impression instructions with you!

 

How can I test your products?

Our products are available also as universal-fit demo units. You can find them at our dealers and in our headquarters.

We can lend you the demo units for a fee fully refundable at the moment of return. To arrange that please contact us via e-mail.

Which product should I choose?

If you’re not sure which model to choose please contact us, we have pretty big experience and will be able give you some good advice whenever you’re audiophile, working musician or anybody else. But since “writing about music is like dancing about architecture” apart from advises we recommend you to test our products personally.

How can I order?

Choose the product that you want, go through process of choosing your design and place an order. Find audiologist, make ear impressions (make sure to use our impression instructions) and send them down to our lab. Wait patiently until courier will ring your doorbell. Woof, that was easy!

If you live or reside in country where one of our dealers is located (see dealers section) please contact them to arrange ordering process.

What is the Answer to the Ultimate Question of Life, The Universe, and Everything?

42.

I am famous musician, what can we do for each other?

High five! We’re musicians as well. At least kind of. But not famous.

Anyway if you would like to endorse our monitors please drop us an e-mail. We’ll be happy to discuss details! There is very high possibility that you won’t regret that.

I have design on my mind but didn’t found it among standard options?

Yes, we are able to do much more than just a standard. We have plenty of materials that didn’t make it to our standard offer and plenty of sources to get materials you were dreaming of but was ashamed to ask ;).

Please e-mail us so we can discuss details.

What is average turnaround time?

Average turnaround time is about 5 weeks, but it may vary due to constantly changing circumstances (number of orders, availability of certain parts for your design etc.).